There is a seductive power to automation. It takes things that can seem difficult, tedious or even pointless to do and give us an easy and apparently reliable way out. There is however a catch; if we automate what we do not understand, we become… Read More
It used to be, only a few years ago, that “best practice” was seen as a cure all. Find an approach, develop a case study, market it and watch the money roll in. Develop once, sell lots. Nice. It was never true of course, it… Read More
One of the biggest challenges I think we face right now is our own hubris. We seem to have two major blindspots. Firstly, we think that because we know a lot, we know everything. Faced with uncertainty, we make things up from what we know,… Read More
