We can only live our lives looking forwards and understand them looking backwards.
The faster the pace of life and change, the more we pay attention to where we are going, without necessarily reflecting on why.
Every complex system has a reflective capability, a feedback loop.
For us, our bodies have the parasympathetic system to balance the fight/flight dominated sympathetic system. It’s there to protect and inform us.
We however have an (almost) unique appetite for overriding it.
The work of B.F. Skinner shaped a generation. We have designed behaviourist reward systems – bonuses, appraisals, SMART goals etc. – that really work, although their real power is not long term performance, it is short term rewards seeking or punishment avoidance.
We can reward people to death. We can create systems so powerful, so addictive, that both animals and people can be induced to work till they drop dead.
The Japanese even have a word for it. Karoshi. The main cause is heart attack due to starvation diet and stress. no balance and no feedback (although I guess death is an extreme form of feedback)
Organisations are no different. We are seeing organisations around us suffering from Karoshi every day. Death through overwork and resource starvation brought on by lack of reflection.
Taking time out to reflect, to notice, to listen to our own, and our organisations bodies is not inefficient. It is the stuff of development, contribution and survival.
We all have a choice of two futures. The one we’re living that is designed for us by others, or the one we choose for ourselves.
The difference between the two is reflection.