1%

Black Friday strikes me as a strange confection – a celebration of nothing more than an urge to spend, with no purpose in sight other than to get retailers beyond their breakeven point (The term derives from the point they have covered costs for the year, and here on in is profit) As never beforeContinue reading “1%”

Friday question #3. Play, leadership and work.

In a world of increasing complexity, a VUCA world (Volatile, Uncertain, Complex and Ambiguous) I think we try to make our selves feel more comfortable by talking about “change management”, as though that somehow makes something essentially unmanageable less threatening. By believing we can manage it (as against develop a relationship with it – somethingContinue reading “Friday question #3. Play, leadership and work.”

The power of small numbers.

There is a real challenge for those of us who are in a services business (and the reality of course, is that we are all in a services business to a greater or lesser degree). It is this; we can now make more contacts, reach more people, and be more visible than at any timeContinue reading “The power of small numbers.”