The virtual background problem

I’m fascinated by the number of people using virtual backgrounds at a time when virtual meetings are the norm.

Not because I don’t like them – it’s clever technology, and a boon when the place where youre conferencing from is not somewhere you want people to see.

However, that temptation poses an interesting question. Why not?

It is, after all, what it is. Reality. If I’ve got children running round, or my place is a mess, those are the conditions in which I’m making the call, and a virtual presence of being on a beach somewhere isn’t going to make any difference to how I feel, or fool the others on the call.

Back in 1979, when Akio Morita released the first Sony Walkman, it revealed very different attitudes to its use. The Japanese valued it because it stopped them intrudijng on other people’s space. In the West, we used to it keep the outside world, well, outside.

What I suspect we are doing is similar to what we already do in face to face meetings. We turn up in disguise. Whether it’s the flash car, or the flash watch, or the expensive designer clothes, it’s still a virtual background, not who we really are.

Which seems a shame, because we are enough as we are. People value us more when we turn up authentically, warts and all, with a clear intent to contribute and help. Turning up just to give our ego an outing does nothing for anybody in the meeting.

If we are to learn one thing from this crisis, as we have adapted to virtual working, maybe it’s to turn up as who we are. That’s who those around us need.

Be yourself. Everybody else is taken

Oscar Wilde.

Timing

A master of uncertainty was John Boyd, a Lt.Col in the US air Force, and the greatest strategist few people have heard of. A maverick Genius. Fighter pilot, engineer, philosopher, physicist.

He had a way of thinking about things, the OODA loop. 

Observation, Orientation, Decision, Action. And repeat. Faster than the speed of change you’re in.

A good model for this time.

Observation

These are strange times. We’ve left where were were at the beginning of the year, and not yet at all clear where we will end up. Disorienting

This interregnum, junction, bifurcation, liminal space has not not been caused by some person, or government even if it would be easier for some, keen to allocate blame, if it was. 

We’re in the middle, but we don’t have to be stuck. We have to join the dots. Understand perhaps why we’re here in the middle, and move forwards. We cannot after all go back.

The rules and habits we’ve been using, often without thought, have become dislocated. The morning commute, the expensive coffee grabbed on the way, the crush, the office, timetables. Outsourcing the care of our children during the day.

If you’re a landlord, or in a part of the economy that relies on traffic and habit – coffee shops, fast food, free papers, this is a major challenge.

Meetings by Zoom. What used to be an adjunct now gone mainstream, and working better the more we get used to it. 

A corner of the house or flat to work from. Spending more time with those we normally see for on only a few hours a day. Spending far more time with ourselves.

Leadership, Management, Processes. All dislocated.

It feels a little like Schroedinger’s cat. A way of life neither alive nor dead. 

Alice in Wonderland. Believing at least six impossible things before breakfast.

The Matrix. Red Pill or Blue Pill?

Orientation

Do what you can, with what you have, where you are.

Teddy Roosevelt

In the middle , where we are, time is different. 

We’re used to Kronos time – the time of calendars, budgets and plans. That clock is still ticking, but it’s not the one we need to be concerned with. It will look after itself.

The time that we should be paying attention to is Kairos time. Timing, not time. The point at which we throw the shuttle into the loom so it will make the journey to the other side, and not get caught. The point of contact between bat and ball. 

The point at which we change direction on how we live, how we work, and decide what matters.

We have a choice. We can try to turn the old normal, with all its underlying dynamics, into some sort of normal 1.1. Treat Covid as a bump in the road. Manage the debt, support the business ethics and models that have got us to the current state of inequality and unsustainability.

Or we can drive through this, harnessing the disruption Covid has brought about to think differently. To respect the path, the processes and practices that have got us to here, but as gently as we can (and it might not be gentle) retire them. They, like many of their iconic leaders, have served their time. 

The ceremony of innocence is drowned; the best lack all conviction, while the worst are full of passionate intensity.

W.B. Yeats. “The Second Coming”

During this time, everything is possible, and the rules have changed. Our relationship with what is happening has changed. The jobs we had are gone. If you are an expert adviser to the old system, your skills are obsolescing by the day. They will be replaced by new ones which rely on our ingenuity, compassion, creativity and purpose. The qualities that make us individually unique and valuable, and collectively formidable.

It will not be easy

The powerful always defend the status quo because it is the source of their power and privilege. Any change that benefits others would destroy their position. And their position is all they care about defending. 

Margaret Wheatley “Who do we choose to be/”

Decision

Simple, and difficult. Turn round and try to swim upstream back to where we were, or to go with the flow and learn to ride the current. Try to eke out old skills, or learn new ones. To defend your place in the old hierarchy, or find a new place to stand where you can make a difference.

Neither way will be pretty, but they are different. One is exhausting, the other uncertain. Neither are guaranteed success. 

The difference between the two, our legacy.

Action

It doesn’t get any easier. 

We all know, in our hearts, that this time is important and what we do next, now, will shape our futures, and those of our children, grandchildren and great grandchildren to whom we are accountable. 

We got us to here. They need to get us to there, and our job is simply to help them.

The best things we can do is be the best humans we can. Different for each of us. To take our place wherever by being the best we can be, we can do that which we are uniquely placed to do in support of those around us doing the same.

We all have a voice in the choir. Time to sing.

A Place Between

“Liminal Space” Helen Terry

I think “scale” is one of those concepts that has been repeated so often it has become a mantra. We accept it as something somehow so virtuous and obvious we no longer think about it.  

Scale as a Religion

People make good livings by billing themselves as “scale up experts” and “growth coaches” based on the mantra.

Politicians worship GDP figures as though perpetual growth is a virtue. Quantity has become a badge of status, whether it’s money we cannot possibly spend, or the number of likes we get on social media. It ties to a “greed is good” mentality, even though we wouldn’t describe it that way in polite society.

It started sensibly enough, based on the “theory of the firm” by Ronald Coase, itself part of the movement that gave rise to the practice of scientific management. It was a major breakthrough, and transformed economic performance in the second half of the twentieth century. 

It was however a creature of its time. The conditions that made it powerful have been dissolved in a couple of decades by technology. The friction it was meant to overcome no longer exists to anything like the same extent, but the mantra is so embedded, we scarcely think about it. 

It reminds me in a way of phlogiston theory, developed in the mid 1600’s. It was supposed that the process of combustion generated phlogiston, and in a confined space the build up of phlogiston extinguished the flame. As a theory, it sort of worked for the incurious, and it took the best part of 200 years for it to be debunked in favour of combustion in a closed space is extinguished by what it consumes, rather than what it generates.

I can’t help thinking our approach to growth is the same. Our pursuit of it is consuming what creates it. Left unchecked, it won’t end well.

Not only is the theory of growth questionable, but so is the way we measure it.  

 “GDP measures everything expect what is worthwhile”

Bobby Kennedy

And still we go on. The wrong thing measured in a flawed way. No self respecting scientist would do it like this. GDP in its current form was created as a measure in the same era as Coase’s theory of the firm, and even its creator warned it was a limited measure and should not be used as an indicator of welfare.

It did however suit economists as a theoretical measure, and capitalism as a motivating indicator and so here we are.

Rethinking Scale

Scale isn’t all it’s cracked up to be. One of the most iconic appraisals is E.F, Schumacher’s “Small is Beautiful” (Link below) and there are also are many common sense reasons to question it:

  • Scale is about volume, and volume thrives on commodity. Who wants to be a commodity?
  • Scale and democracy rarely work well together. Democracies at their best are small, unique and messy.
  • Scale likes stability, from stock markets to skyscrapers. Both are fragile to shock.
  • We cannot have meaningful relationships with any more than 150 people. What use are 2 million friends on facebook, other than ego?
  • The benefits of scale accrue to a few. The “Matthew Effect”. Not so good if you belong to the many.

Lessons from science

There is nothing either good or bad, other than thinking makes it so.

William Shakespeare

Scale is a feature of systems. It is neither good nor bad.

Ideas scale and viruses scale. Industries scale. The difference is that whilst there is an inexhaustible source of raw material for ideas and viruses, Industries consume very finite resources.

These resources may be natural; minerals, forests, coal, gas and the like. It has been estimated that would need several Earths  – four to six according to source – if we were all to consume like America. 

Or they may be the stuff of our humanity. Our attention, our potential, even our souls. We are encouraged to consume and compare our consumption against others. Its what our current economies depend on. A form of marginal dissatisfaction. An ever present need for more.

Science is showing us, from psychology on mental health to environmental science on climate change. The evidence is incontrovertible, and what it’s based on is what is already happening.

The impact of what might be, if we use imagination, should give us pause for thought.

Whilst we have had other pandemics, and other major disruptors, none  of them, not even world wars have dislocated the world in the way that Covid19 has.

It has exposed fragile supply chains for critical items and business models critically dependent on frivolous consumption – from coffee shops to cheap flights. 

It is emphasising the “froth” nature of our economy, and the fragility of its substantive base. Concepts of monetary value as more important than wellbeing, joy, fairness and meaning.

Like the proponents of phlogiston theory, we have our thinking unknowingly inverted. In the process of excessive consumption, we are not smothering our economies, we are starving them of fuel. Either way though we know the flame will go out unless we find a better theory to follow.

Lessons from Ancient Wisdoms

Whilst none of us can remember dislocation such as we are now experiencing, we have been experiencing major changes as individuals and small groups ever since we emerged as modern humans around 200 thousand years ago, and as larger groups in the 13 thousand or so years since we left the Savannah. 

Perhaps what is new is the never I suspect have all of us known what everybody else is going through at the same time. This is the biggest change we have shared as humanity in real time. 

We can not just learn from how those before us understood major transitions, we can access it. It is part of our heritage and DNA. We are here because out ancestors survived.

One of those wisdoms was how they dealt with transitions – of seasons, from child to adult, and as adults with death. Rites of Passage.

There were different traditions, all of which hold lessons for us. Generally, the experience had three parts – separation from what has been, liminality the “betwixt and between” of uncertainty, learning and insight and integration, emerging into the new holding the lessons of the past and finding new ways.

It feels to me like we entered a liminal phase in our economies and society a little while ago. It is time to take it seriously.

There are many communities who are deeply connected to these old ways. In age of “science” since the enlightenment it has been our habit to dismiss them. We shouldn’t.

Handling Liminality

In this period of uncertainty and widespread existential fear, we tend to run home to mama. We huddle with those of like mind. Scientists analyse the hell out of it. Coaches and Therapists huddle together sharing how they feel. The alienated share conspiracy theories. Hedge fund managers watch on and make bets. All of these groups believe they have the correct perspective, and cannot understand why the clearly uninformed “other” don’t listen.

It’s not good enough. We exist because of the commitment of those who came before us to enabling our time here. We owe no less to those who should follow us, and have a sacred duty to get our proverbial shit together.

Not just by listening to each other, but by admitting individually and as societies we just don’t know how to handle this. All of us have parts of the jigsaw. None of us have the picture on the box lid.

This is a time for unlike minds and an absence of ego. We need the brilliance of modern scientific puzzle solvers and the wisdom of the ancients brought together to synthesise the picture on the box lid.

It’s a challenge. These groups speak different languages, operate in different worlds, and often regard each other with at best scepticism, if not outright hostility.

We are in a precious time. All things are possible

The wisdom traditions, as well as modern quantum thinking understands we are part of a much larger system. We are not separate to the planet, or the universe. We are part of it. And under duress, the larger system will have its say. This is not Gaia’s revenge, it is her tough love.

We need a new form of old leadership. The ideals of the warrior philosopher, the perspective of the alchemists, and the generosity of spirit of the different wisdom traditions.

It’s a tough ask, but do we really want to go back to where we were and where that was taking us?

A place to start…

We need to find a common place, where science and mystery traditions can swap notes with curiosity, not exclude with contempt. 

Here’s a few places where they meet. 

Science and Spirituality

Heros Journey

Uncharted

Who do we choose to be?

Small is beautiful

Try one, or more. Engage with the possible. What’s currently increasingly certain under current rules is not looking to be a good option.

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