Is your friend.

We like to talk about frictionless as though it’s a virtue.

It’s not when it comes to important things. Things where we need feedback, alternative views, diversity, the qualities that prevent groupthink and wilful blindness.

The trick with friction is to use the energy to illuminate things.

I’ve had more practice than most I suspect of finding areas where I disagree with people I respect. There is still a momentary hesitation where I have that “let it pass” moment, until I remember that they would give me grief if I did.

Friction is not conflict – it’s a different view, an alternative perspective, a way of seeing something that might otherwise be missed.